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5 Steps that should be on your Change Management Checklist

Post by Admin , Jul 11, 2019.
Business Consultancy

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Change is necessary to ensure business evolves and survives in a competitive environment. Change does is not always welcomed and whilst it may be necessary it has to be managed sensitively to ensure you have full ‘buy in’ from those who will be impacted.  A badly executed change management strategy can have dire consequences for a business and effective management will help to identify and overcome any barriers you face.

5 steps to consider when facing change in your business are discussed below.

1.       What are you changing? – As simple as it may sound it is important to identify what you are changing and if that change will have an impact in other areas of your business which includes you processes, staff and clients. Often a necessary change will have a more in depth impact in your business than it may first seem and it is important to analyse and understand what you are changing to ensure you cover all areas.

2.       Why are you changing it? – Change will be happening for a reason whether it is market or political pressure through to customer habits. There will be a reason why you are changing and that reason needs to be identified and understood. Addressing the root cause of change will assist in your understanding of the issues and direct your journey and solutions.

3.       Who will be affected? – One of the most important elements of change is those who will be affected. Change will impact on people’s roles and what they do for your company. Change is not always a positive experience for individuals and whether you are delivering good or bad news the emotional and professional impact on your staff, customers, managers and suppliers needs to be considered. Behind every process, transaction etc is a person and if that person will be impacted, they have the right to understand what the change is and how it will affect them. It is imperative to bring people with you on the change journey to ensure success. You need their buy in as without it what you seek to achieve has serious risks of failing.

4.       When do you need the change to be effective? – Be realistic about your deadlines and have foresight to ensure that the change time line ensures you achieve your goals. Not all change is planned and when being responsive you have to act fast but in a controlled and measured way not forgetting the principals of change management processing. Where you are in more control of the change process, ensure you give yourself, the business and those affected the appropriate amount of time to understand and adapt to the changes being implemented.

5.       What is your expected outcome? – Make sure that you fully understand the expected outcome of the change you are seeking to implement. Record the outcome and what you are expecting to change or improve. Change does not stop on the day you implement. There will be a period of time which you need to reasonably allow for to assess and adapt the changes made to ensure the outcome expected is achieved. Importantly if you are changing performing requirements update objectives and ensure you have the ability to measure the output against these objectives.

Change does not always need to be complex but it does require careful consideration, planning and communication. A poorly executed change management programme will most likely damage your business and the people involved in it. Having a well thought out programme will help to ensure minimal impact and maximum success.

At Mr Green Consultancy we have expertise across a range of businesses and industries to assist with the successful introduction and management of change.

To hear more about how we work with business you can visit our website call us on 02078421825 or email us info@mrgreenconsultancy.com